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Catering - City Herbs
A long-standing client of ours City Herbs has recently expanded and enhanced its whole IT capability with new hardware and an update to its existing Chefserve system.
With increased and enhanced functionality Chefserve is tailor-made to suit the needs of those in catering supply and with the recent addition of handheld computers for buyers, clients are already experiencing an upturn in profitability.
The use of handheld computers increases efficiency and enables a buyer, out in the marketplace to input the stock details directly, which are then returned to the back office ensuring that produce does not arrive unannounced.
This simple development ensures that warehousing controls are improved and stock availability is accurate at all times – thus creating an easier task for the sales teams.
The handheld device offers a high level of accuracy coupled with greater quality controls. City Herbs have described one of the greatest benefits as the ability to see information such as last prices paid – a godsend when negotiating new transactions.
The use of handhelds will also give them the advantage of being able to give van drivers the ability to sell on route – they will be able to track stock, sales and cash taken per driver. For companies like City Herbs this is an incredibly simple and cost effective way of extending the sales force.
In the future new technologies such as wireless trolleys with tablet pc’s connected to scales units will help companies like City Herbs to maximise profit margins. Research conducted by ourselves demonstrates that many catering suppliers are giving away as much as 10% on produce sold by weight.
Imagine having more efficient pricing and how much money could be saved over the course of a year. These types of improvements to our customer’s business models are what our software is all about.
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