A fresh approach
to customer care
New technology and problems - there are times when it is very easy to think the two are attached at the hip. So it is a measure of a software providers commitment to observe the importance they attach to after sales support. more...

Sister Act
Jackie and Elaine are sisters. They also job-share as office accounts manager for Spitalfields-based Hutchinson. David Leck finds out how the latest Windows-based technology has helped this new professional pairing. more...